Refund Policy

1

Refunds are available for cancellations made at least 24 hours before the scheduled class start time.

2

Cancellations made less than 24 hours before the class start time are not eligible for a refund.

3

If you do not attend your scheduled class without prior notice, no refund will be issued.

4

In the event of unexpected studio closure, a full refund or rescheduling option will be provided.

5

Group classes require a minimum of 4 participants. If the minimum is not met, a full refund will be issued.

6

Private lessons can be rescheduled once without penalty. Further cancellations are subject to the 24-hour rule.

7

Corporate events require 48-hour notice for cancellations. Cancellations within 48 hours are non-refundable.

8

Refunds for kids' classes are available if cancelled 48 hours in advance due to safety and planning requirements.

9

Fees for clay, glazing, and firing are non-refundable once the process has begun.

10

All approved refunds will be processed within 5-7 business days to your original payment method.

11

Partial refunds may be issued at our discretion for extenuating circumstances.

12

Gifted class packages are non-refundable but may be transferred to another person.

13

Monthly memberships can be cancelled at any time, but no refund is given for unused days in the current month.

14

We are not liable for damage or loss of student projects after class completion or after 30 days of storage.

15

To request a refund, please contact us at help@gearshiftautomotivegroup.com with your booking details.